Once your order is shipped, we will email you a tracking number. You can use this to track your package on the courier’s website.

We accept returns within 14 days of delivery for unworn items in their original packaging. Please visit our Return Policy page for more details.

1. Orders & Payments

Q: What payment methods do you accept?
A: We accept credit cards, debit cards, PayPal, and Cash on Delivery (COD). All payments are processed securely for your peace of mind.

Q: How can I track my order?
A: Once your order is shipped, we will email you a tracking number. You can use this to track your package on the courier’s website.

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2. Shipping & Delivery

Q: Do you offer free shipping?
A: Yes! We offer free shipping on orders over 200 zł.

Q: How long does delivery take?
A: Delivery usually takes 3-7 business days, depending on your location. We strive to ensure your order arrives as quickly as possible.

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3. Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 14 days of delivery for unworn items in their original packaging. Please visit our Return Policy page for more details.

Q: How do I initiate a return or exchange?
A: Contact our customer support team at support@flearsy.com with your order number, and we’ll guide you through the process.

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4. Product Care

Q: How should I care for my lingerie?
A: To keep your lingerie in great condition, hand wash with mild detergent and air dry. Avoid using a dryer or harsh chemicals.

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5. Discounts & Promotions

Q: How can I use a discount code?
A: Enter your discount code at checkout, and the discount will be applied to your order. Make sure the code hasn’t expired!

Q: Do you offer a first-order discount?
A: Yes! Use code RABAT20 to get 20 zł off your first purchase.

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6. Contact Us

Q: How can I contact customer support?
A: You can reach us at support@flearsy.com, and our team will assist you as soon as possible.

You can reach us at contact@flearsy.com, and our team will assist you as soon as possible.

1. Orders & Payments

Q: What payment methods do you accept?
A: We accept credit cards, debit cards, PayPal, and Cash on Delivery (COD). All payments are processed securely for your peace of mind.

Q: How can I track my order?
A: Once your order is shipped, we will email you a tracking number. You can use this to track your package on the courier’s website.

---

2. Shipping & Delivery

Q: Do you offer free shipping?
A: Yes! We offer free shipping on orders over 200 zł.

Q: How long does delivery take?
A: Delivery usually takes 3-7 business days, depending on your location. We strive to ensure your order arrives as quickly as possible.

---

3. Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 14 days of delivery for unworn items in their original packaging. Please visit our Return Policy page for more details.

Q: How do I initiate a return or exchange?
A: Contact our customer support team at support@flearsy.com with your order number, and we’ll guide you through the process.

---

4. Product Care

Q: How should I care for my lingerie?
A: To keep your lingerie in great condition, hand wash with mild detergent and air dry. Avoid using a dryer or harsh chemicals.

---

5. Discounts & Promotions

Q: How can I use a discount code?
A: Enter your discount code at checkout, and the discount will be applied to your order. Make sure the code hasn’t expired!

Q: Do you offer a first-order discount?
A: Yes! Use code RABAT20 to get 20 zł off your first purchase.

---

6. Contact Us

Q: How can I contact customer support?
A: You can reach us at support@flearsy.com, and our team will assist you as soon as possible.

We accept credit cards, debit cards, PayPal, and Cash on Delivery (COD). All payments are processed securely for your peace of mind.

Yes! We offer free shipping on orders over 200 zł.

Delivery usually takes 1-3 business days, depending on your location. We strive to ensure your order arrives as quickly as possible.